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Enquiries
Join our mailing list
for news of new courses, special offers and other information of
interest to tutors and students.
If you do not find the information you require
here, please contact:
trAce Online Writing School
The Nottingham Trent University,
Clifton Lane,
Clifton,
Nottingham
NG11 8NS,
England
Tel: +44 (0)115 848 3533
Fax: +44 (0)115 848 6364
email: info@tracewritingschool.com
web: http://tracewritingschool.com
Technical Support
If you are having technical problems that are
not answered by the FAQ or the list
of technical requirements for students
please email support@tracewritingschool.com
or phone Catherine Gillam at the number given above and we will
do our best to help.
Further technical support for accessing WebCT
is given at http://www.webct.com/oriented.
For information on optimising your browser and getting plugins:
see Browser
tune-up
If you use America Online (AOL) for Web access,
you will need the AOL version 4.0 or higher client and the Internet
Explorer 5.0 browser. Do not use earlier versions of the AOL client
with earlier versions of Internet Explorer, as you will have difficulty
accessing many of WebCT features.
For best results with AOL:
Connect to the Internet using AOL version 4.0 or higher
Open a private chat within AOL (this allows the AOL client to remain
open, without asking if you wish to disconnect while minimized)
Minimize AOL
Launch a recommended browser such as Internet Explorer 5, available
from http://www.microsoft.com/downloads/
Help using WebCT
A range of Help Sheets are available on request.
Students will be sent a full list on registration.
There is help available for MyWebCT.
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